Skip to main content
Waltz Business Solutions
Message From Our President
As Waltz celebrates over 125 years of legendary service, the world has changed over the years. Frank Waltz opened his doors in 1892, downtown Cincinnati as a typewriter repair company. Waltz was nationally known for the invention of the “triple typewriter” in the early 1900s’ as this enabled the “three-part” invoice for the service industry. Shortly after the Jehn family purchased the company in the 1960s, the company diversified into other leading-edge products and services that support the client “from document creation to document destruction.” This includes copiers, printers, scanners, document management and shredding/destruction.
What hasn’t changed is our legendary relationships with clients as well as our long-tenured employees. This culture is driven by our commitment to the core values of Leadership, Honor, Accountability, Reputation & Family.
I invite you to take a personal tour of our facility to see why our clients choose Waltz to help them improve their document work-flow along with their bottom-line.
President, Jerry Jehn
Our Core Values
Leadership
We bring excellence to our employees, clients and community.
Honor
We treat clients and co-workers with respect, integrity and a positive attitude.
Accountability
We listen and we do the right thing.
Reputation
We are recognized by our character and our morals.
Family
We work together as family and treat our clients as such.
Our Partners
Meet The Waltz Team
Meet our team of managed services professionals.
At Waltz, we're all family! Meet our team.
Tammy Tracy
Customer Service Manager, Output Devices Division
Nicole McCann
MARKETING EXECUTIVE
At Waltz since 2017
- Loves the beach and being anywhere warm!
- I was lead to Waltz after moving to NKY for my husband’s job and began searching for a place to put my marketing and creativity skills to work.
- My favorite part about my job is the amazing people I work with!
Matt Jehn
MAJOR ACCOUNT MANAGER, COPIER DIVISION
At Waltz since 2000
- Started at Waltz as a High school summer job from 1993-1997. Officially started full-time August 14, 2000.
- My favorite thing about my job is changing the perception of our industry for the better and doing the right thing for our clients and employees.
- I enjoy spending time with family, playing softball, golf and cooking.
Carrie Herbol
ACCOUNT MANAGER, COPIER SALES
At Waltz since 2019
- My favorite thing about my job is the family atmosphere
- My family and I enjoy our hobbies, Fishing Hunting and 4 wheeling.
Jennifer Daugherty
ACCOUNT MANAGER
At Waltz since 2019
- Came to Waltz in 2019 after being referred by Mike Murphy, my son’s long time football coach.
- Loves to try new adventures and especially new restaurants with my husband and two kids.
- Can’t get enough of youth sports. Go Spartans!
Mike Grimm
TECHNICIAN, OUTPUT DEVICES DIVISION
At Waltz since 2014
- My favorite thing about working for Waltz is that Waltz values all of their employees equally. Not every company does that. Especially other copier service companies.
- My wife and I like vacationing in St. Pete Beach, Florida. We take the dogs camping & hiking at Hocking Hills state park.
- I’m the lead guitarist and vocalist in one rock band, and drummer/backing vocalist in another. I’ve been playing for about forty years, collectively.
Jerry Jehn
CEO, PRESIDENT
At Waltz since 1987
- A passion to provide the best of service in the office equipment industry brought me to Waltz. The rewarding legendary relationships that have come along with doing business with our clients is my favorite thing about my job.
- I love taking impromptu pics/videos of friends/family/events and turning them into a nice small movie (some people hate me for this).
- I also love Live Music (70s/80s Classic Rock) and Camping and Traveling
Brian Durrett
DIRECTOR OF SALES
At Waltz since 2014
- Came to Waltz because of the Core Values and the people
- I enjoy spending time at almost any sporting event!
Shirlee Schambach
HUMAN RESOURCES MANAGER
At Waltz since 2017
- I love The Family Atmosphere & Great People
- My favorite place to vacation is on the Gulf Coast
- I enjoy Hiking nature trails and Country/Pop/Classical music.
Bob Williams
TECHNICIAN, OUTPUT DEVICES DIVISION
At Waltz since 1983
- Years ago I needed a job was cold calling on different companies and this was the first call of the day.
- I enjoy gardening and ridding my motorcycle
- I love to vacation in Tennessee and my favorite type of music is Classic Rock
Mary Colter
ACCOUNTING MANAGER
At Waltz since 2008
- I love to read and listen to audio books.
- A hobby I thoroughly enjoy is watching my 2 daughters play basketball and cheer.
Tammy Tracy
CUSTOMER SERVICE MANAGER, OUTPUT DEVICES DIVISION
At Waltz since 1989
- I love working with people and the coworkers that I have
- My favorite place to vacation is inGatlinburg TN – been going there every year for 30 yrs!
- I enjoy light rock, oldies and county
Josh Jehn
VICE PRESIDENT, CFO
At Waltz since 1993
- What brought you to Waltz was when I wanted to go into mechanical engineering but Jerry talked me into getting a degree in Accounting so I could take over the family business’ financial operations
- My favorite thing about my job is tying in every line item on our books at month end.
- A hobby I enjoy is remodeling my 3-story 1875 home
- I also enjoy listening to Q102 and The Fox (mixture of new and old top 40)
Bill Eilerman
CUSTOMER SERVICE P/T, COPIER DIVISION
At Waltz since 2009
- A BNI relationship brought me to Waltz!
- I love getting to work with some really great people!
- My favorite place to vacation is in The Mountains
Beau Burke
ACCOUNT MANAGER, COPIER DIVISION
At Waltz since 2018
- Came to Waltz when offered a great opportunity with a great company
- My favorite place to vacation is Murrels Inlet, South Carolina
Justin Still
WAREHOUSE ASSISTANT
At Waltz since 2018
- I spend a lot of leisure time traveling, hiking, and enjoying the great outdoors with family & friends
- I have 2 adorable school age children who keep my wife and I laughing, smiling, and very busy
- My favorite thing about my job at Waltz is the incredible people and personalities that make coming to work every day easy
Jan Henize
TECHNICAL SERVICE MANAGER, OUTPUT DEVICES DIVISION
At Waltz since 1992
- What brought me to Waltz was when I left the Air Force after 9 yrs. I was looking for a place to utilize my Electrical/Mechanical skillset.
- My favorite thing about my job is the strong sense of family. We share the same core values.
- I love the diversity and seeing the technology evolve over the years.
Nicholas Ritter
COPIER DELIVERY SPECIALIST
At Waltz since 2018
- I came to waltz looking for a better job and something different
- i love spending as much time as i can with my kids .
Randy McGee
Technician, Output Devices Division
At Waltz since 2007
- I love my job because everyone shares the same vision and is dedicated to its work and the family environment.
- My Hobbies include basketball, darts, corn hole and golf.
Enrique Mendoza
Technician, Output Devices Division
At Waltz since 1999
- I really enjoy cooking and my favorite place to travel and vacation to is Mexico
- My favorite thing about my job is my wonderful co-workers
Jeff Thompson
Technician, Output Devices Division
At Waltz since 2015
- The family environment and consistency of values are the main reasons I enjoy working for Waltz.
- When not working I enjoy spending time with my daughter and the little adventures we get into.
- Little fun fact about me is that my friends all call me Batman :).
Darrick Cotcamp
Major Account Manager, Copier Division
At Waltz since 2009
- I enjoy vacationing with my family in Litchfield Beach, South Carolina
- I love coaching and traveling with my son’s Summer Baseball team
- Favorite things include playing golf, watching sports and spending time with friends and family
Aaron Barnett
Business Analyst
- I came to Waltz in March of 2017. After 20+ years in sales, I saw an exciting opportunity and challenge to be a part of their New Solution Division.
- My favorite thing about my job is helping our clients create more efficient and effective workflows for their business.
- I enjoy spending time with my wife and our family. Our favorite things to do are working in our yard, taking long walks, hiking and traveling to the mountains of Tennessee.
Katie Yeckley
ADMINISTRATIVE ASSISTANT
At Waltz since 2019
I started my career working for my family business out of high school that I left to marry my husband and follow him in his career in the US Coast Guard. We have been able to live in a few states across the country including Alaska which is extremely beautiful. I love that I can work for another wonderful family business, Waltz.
Life keeps me busy with 3 kids who are active in Girl Scouts, ice hockey, archery, volleyball, and gymnastics. In my free time you can find me sewing, quilting, crocheting, and baking. I also love the outdoors to go camping, hunting, and fishing.
Kevin Whaley
Mindy Welch
ADMINISTRATIVE ASSISTANT
At Waltz since 2020
- love to travel with my friends. From the Caribbean to Iceland to my favorite Monterey, California. I love a good adventure and will never turn down a trip to the beach. Snorkeling, kayaking, hiking…I’m in!
- I am a huge car nut and love to go to classic car shows with my son. My dream is to own a 32 Ford deuce!!
- My taste in music is all over the place. I love Motown, 80’s, smooth jazz, classic R&B and rock.
Thomas Ivey
ACCOUNT MANAGER
My love for technology is what brought me to Waltz. I've been fascinated by it since I built my first computer at the age of 10 and it is still a hobby I enjoy to this day.
The thing I enjoy the most about Waltz is the rewarding relationships with the people here and our clients. We share the same values which is important to me.
I cherish my family life at home the most, and enjoy traveling, playing golf and woodworking when I do find spare time.
Fun fact – I was a top 10 world ranked flair bartender in my younger days.
Watch VideoJeremy Ritter
SOLUTIONS ENGINEER, PRE & POST SALES
I was led to walt because I wanted a career change and Bob told me about the position opened at Waltz.
My favorite thing about Waltz is my co-workers and that there are never two days that are the same. Every day is a learning experience.
My hobbies are spending time with my children and family vacations.
Watch VideoTy Steele
ACCOUNT MANAGER, COPIER SALES
I was led to Waltz by Brian. We have known each other a long time. In fact, I trained him when he entered the business.
I love the atmosphere at Waltz. It is very close and very family-like.
My hobby is golf, but I also love spending as much time as possible with my Grandchildren.
My fun fact is that my wife and I have been married for 38 years, have 3 daughters, 2 granddaughters.
Watch VideoGregory L. Courtland
Mike Roenker
Russ Carpenter
Why Work for Waltz?
Waltz celebrates over 125 years of legendary service, starting 1892 when Frank Waltz opened his doors in downtown Cincinnati as a typewriter repair company. Waltz was nationally known for the invention of the “triple typewriter” in the early 1900s’ as this enabled the “three-part” invoice for the service industry. Shortly after the Jehn family purchased the company in the 1960s, the company diversified into other leading-edge products and services that support the client “from document creation to document destruction.” This includes copiers, printers, scanners, document management, document storage and shredding/destruction.
What hasn’t changed is our legendary relationships with clients as well as our long-tenured employees. This culture is driven by our commitment to the core values of Leadership, Honor, Accountability, Reputation & Family.
Benefits include: Up to 4 weeks’ vacation/PTO, established 401k plan, health benefits and many other perks that reward outstanding work.
Current Employment Opportunities
Sales Account Manager
Would you like to have unlimited earning potential and be a part of a company that values its team members and treats them as part of the family and promotes work-life balance? We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account Managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships, always striving to find the products which best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.
To succeed in this position, candidates should have exceptional communication, problem-solving skills, and a working knowledge of Excel and Outlook. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.
Account Manager Responsibilities:
- Communicating with clients and prospective clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfillment.
- Collecting and analyzing data to learn more about consumer behavior.
- Keeping accurate records pertaining to inventory and account notes in RCM software system.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and preventing additional issues by improving processes.
- Identifying industry trends.
- Acting as a client advocate with a focus on improving the buyer experience.
Account Manager Requirements:
- Bachelor’s degree in sales, communications, or related field preferred.
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze data.
- Adaptability and strong problem-solving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of consumer behaviors and industry trends.
- Ability to learn the products and services offered and relay that knowledge to prospective clients in a meaningful fashion.
- Valid driver’s license with good driving history.
Apply to:
Shirlee Schambach, Human Resources Manager
Business Applications - Sales Specialist (Solutions Division)
As a Business Applications Sales Executive – you will be a key component of our solutions division. The focus is on providing Microsoft Office 365, Kyocera and other 3rd party productivity tools to improve the modern/digital workplace for our new and existing clients. In this role your responsibility will be to provide insight and identify the ideal software solutions to meet our clients’ needs in alignment with Waltz Business Solutions offerings. This position is outcome-driven and requires outstanding organizational skills with attention to detail.
The ideal candidate will have strong communication and networking skills with a background in solution/software sales. These skills are essential to build influential relationships with client IT and business leadership. Daily activity will consist of “warm calling” our existing client base via phone and email to identify opportunities while supporting our print output divisions sales executives as they uncover needs with new prospects and clients. We are known for our core values and legendary Customer experience. Your focus will be to grow and improve these relationships while generating successful sales growth for the solutions division. This progress will be tracked via Monthly and Quarterly goals and is compensated with a competitive base salary, benefits package, commission plan and quarterly bonus structure.
We are a team here at Waltz. With a legacy of 129 years of Customer focused excellence. Take this opportunity to join a company with a stellar reputation, amazing people and uncapped earning potential.
Minimum Requirements:
- 3 years of prior sales experience.
- Proficient in Office 365 tools (Outlook, Word, Excel, Teams).
- Ideally - 1 year of Microsoft or Software sales.
- Project Management & experience working with c-suite are ideal but not required.